Support & Answers

Help & Frequently Asked Questions

Everything you need to know about finding, verifying, and booking rooms and PGs in Ranchi without middlemen.

For Students & Room Seekers

What is KamraSaathi and how does it work in Ranchi?

KamraSaathi is Ranchi's dedicated verified accommodation discovery marketplace. We physically inspect student rooms, PGs, hostels, and flats in student hubs like Lalpur, Morabadi, Bariatu, and Kanke Road. You browse 100% verified listings with authentic photos, amenities, and connect directly with property owners without paying any brokerage fees.

Do I have to pay any brokerage or platform commission?

No. KamraSaathi operates on a strict zero-brokerage model for students and tenants. Searching listings, viewing verified host contact numbers, and scheduling room visits are completely free.

How do I know a listing is genuinely verified?

Every listing displaying the 'Verified Listing' green badge has been physically inspected by our Ranchi field audit team. We check host ownership/identity documents, verify room ventilation, test Wi-Fi speeds, inspect RO drinking water, and confirm power backup.

What if a room gets occupied before I visit?

We perform automated and telephone availability reconfirmation with hosts every 24 to 48 hours. Listings display fresh vacancy indicators (e.g. 'Verified 15h ago') so you don't waste time on stale inventory.

Can KamraSaathi help me find a room if I'm new to Ranchi?

Yes! Use our 'Post Requirement' (Find Room For Me) portal. Submit your college/coaching area (e.g., coaching hubs in Lalpur or RIMS in Bariatu), budget, and room preference, and our team will match you directly with suitable verified hosts.

For Property Owners & PG Hosts

How can I list my PG, hostel, or vacant room on KamraSaathi?

Click 'List Your Property' at the top of the website or visit the Host / Owner Portal. Fill in your property details, room configurations, pricing, and amenities. Our Ranchi verification desk will contact you to schedule a quick physical site inspection.

Why is physical verification mandatory before publishing?

Physical verification builds high trust among Ranchi students and parents, preventing fake listings and spam. Verified listings receive up to 5x higher inquiries and serious student visits.

How do I update my room's vacancy status when it gets booked?

You can easily toggle vacancy or room counts directly from your Host Dashboard, or respond to our periodic SMS/WhatsApp freshness reconfirmation prompt.

Is there any listing fee or commission charged to property hosts in Ranchi?

No. Listing properties on KamraSaathi during our Ranchi launch phase is 100% free with zero lead generation commissions or hidden monthly charges.

How long does it take for my property to get verified and published?

Once you submit your details online, our local Ranchi field team contacts you and schedules a physical inspection within 24 to 48 hours. Upon successful audit, your verified badge and listing go live immediately.

Safety, Payments & Policies

How are rent and security deposits paid?

All rent and deposit transactions are settled directly between you and the property host. We recommend always requesting a written rent agreement and a signed rent receipt.

What should I do if I find a discrepancy during my visit?

If a listed room differs from its verified listing scorecard, report it immediately to our Ranchi Helpdesk at +91 97099 99477. We dispatch a field executive within 24 hours to re-inspect or revoke verification.

What safety protocols are verified for Girls PGs and Hostels in Lalpur and Morabadi?

Girls PGs and Hostels undergo mandatory safety audits including 24/7 CCTV coverage in common areas, biometric/gated security, full-time female warden presence, and verified host identity documentation.

Can outstation parents talk to KamraSaathi or the host before booking a room?

Yes. Parents can directly connect with verified property hosts via phone/WhatsApp or reach out to our local Ranchi helpline for guidance on room safety, locality environment, and food hygiene.

What is KamraSaathi's verification guarantee policy?

Our zero-misleading-photos guarantee ensures that every detail published reflects actual room conditions. If an audit fails, the property is immediately unverified until corrected.

Still have questions?

Our Ranchi helpdesk is available Monday to Saturday to assist you with room visits and verification.